Incorrect judgement on compuscan

Item: FNB (First National Bank)
Rating: 1

FNB gave me a judgement by accident back in 2015, they contacted me and removed it almost immediately which was great and from all the credit unions. Now today well applying for a property this judgement is still on my Compuscan report, its messing with my attempts to lease a new property. I contacted FNB early to only get a reference number and wait for someone to call me back. I need this letter asap so I can send it to my agency to get this judgement cleared from Compuscan today.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

11 Sept 2018, 13:25

Good Day Michael James Theron ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply11 Sept 2018, 13:25

Official

Good Day Michael James Theron ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

's updateReviewer Update

11 Sept 2018, 16:17

Hi, FNB contacted me and sorted out the issue, thanks again for the quick service.

's update11 Sept 2018, 16:17

Reviewer Update

Hi, FNB contacted me and sorted out the issue, thanks again for the quick service.