Incorrect item sent 5 weeks later...

I ordered a phone from ebucks on 27 Nov and this is my 3rd review on hellopeter on the same issue, first the courier lost my item then and then after 3 weeks they still had no idea that there was no delivery, eventually sourced the product and I was promised delivery before I go on holiday on 22 Dec, I got my phone yesterday and it turns out to be the wrong phone, something smaller and an older version. This is the 2nd time I am purchasing the same item from ebucks, no hassles the first time and I know what it looks like. I can't believe ebucks sends me an older version and probably hoped I wouldn't notice. Please don't buy from ebucks, this is the same as buying from China, you don't know what you get until you open the box. Ebucks, I want my money back, this is not what I paid for!