1 reviews | Active since Jan 2012
Incorrect Information supp**** to Experian
I just checked my credit report on Experian website and it is showing that I have a HomeLoan with FNB Private Wealth and FNB Homeloans which is showing as a duplicate on my profile. Making my profile look bad and not credit worthy. This is not acceptable. First it was the eBucks and now it is this. This is really not acceptable. Please correct this wrong information with Experian with immediate effect. I need my name cleared within the next 24 Hours. I am finding this bank to be very inefficient. And I wish I didn't bank with you. This is a very unpleasant experience.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***