NvdW
Nardus van der Watt

1 reviews | Active since Dec 2010

02 May 2017, 14:18

Incorrect Information

<p>3 weeks after an application online for a New Account with CIPC registration I logged a complaint on the FNB website, I were called and told that my concern has been forwarded to the CIPC division.</p> <p>So here is my complaint again: We app**** for CIPC regsitration WITH a Platinum Business Account as the Turn over is more than R10 Mil p/a.</p> <p>The business Account has been opened but we were allocated an GOLD cheque account. </p> <p>Secondly: FNB registered the business address under the one Directors private residence instead of the Business Address and in the Application.</p> <p>I hereby request that FNB correct the Business Address and ensure that the Account get changed to a Platinum Business Account.</p> <p>Further more I would like when our Platinum cards for the Directors will be delivered????</p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2017, 14:45
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)

NvdW
Nardus van der Watt's update05 May 2017, 10:30
Reviewer Update

Dear Daffnie
It has passed the 48 hour mark and still no communication from anyone.
Please get in touch with the Heado of CIPC registrations and ask the person in charge to call me TODAY!!!!!!!!!!

FNB (First National Bank)
FNB (First National Bank)'s reply05 May 2017, 14:21
Official

Good Day

Thank you for your call earlier, I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)