1 reviews | Active since Nov 2013
INCORRECT INFORMATION
I called FNB ********** spoke to ********** ********** 00/2021 tebogo ramathitsa who gave me this account number ********** ********** 00/2021. I clearly asked him to provide me with an account number so I can make a transfer to avoid arrears and anther call from you guys. He repeatedly gave me that long number informed him that I have tried that number and it didn't work. The call was made at 15:35 - 15:40pm on 05/02/2018. PLEASE I NEED FEEDBACK REGARDING THIS MATTER!!!!! HE FLIPPEN GAVE ME **** SERIVCE WITH NO INTEREST WHATSOEVER TO HELP A CLIENT
********** 386 I NEED FEEDBACK!!
Good day Kitty-K,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Kitty-K,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Hello Kitty-K ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Kitty-K ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***