Incorrect infor and very very slow

After spending 2 hours in the bank, most of in waiting in the queue. I changed my account type and was told that someone will call on the 23rd of feb. No one called till today. When you call the \call centre"";15/03/05 8:14;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;805566;864119;8;5;0;0;0;0;5;NULL;NULL;NULL;15/03/04 18:32;15/03/04 16:39;WONDERFUL PROFESSIONAL FRIENDLY;;Neels and Yvonne ;***;We have just had a pool installed by poolfab. What a fabulous experience even with all the dirt! ? Neels and Yvonne i want to thank you for the absolute superb service and friendlyness. You have a wonderful crew that was an absolute pleasure to have on our property. May the Lord bless you. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;455405;703579;13;2;0;1;0;0;2;NULL;NULL;NULL;15/03/04 18:32;15/03/04 16:41;R40,000 Later and More Issues;BN 30 YS GP;All involved;***;Cayenne was leaking water. Porsche said we must replace the rubber water pipes with aluminium pipes. Service history showed this was done. We had them do it again. Was STILL leaking water. Porsche replaced the water resistor. Water leakage stopped. No reimbur*****t for the unnecessary payment we had to make for the aluminium pipes. We also asked them to fix the speed control. We had to wait a week or two for a unit in the door. A unit in the door to fix the speed control... ok. We took the car back and they \fixed\"" the speed control"