INCORRECT INFO AND LIES ABOUT THE SLOW LOUNGE

IM SO ANNOYED RIGHT NOW. BEFORE I WENT INTO THE SLOW LOUNGE I ASKED HOW IT WORKS, THE ONE OF YOUR CONSULTANT TOLD ME ITS FREE AS I HAVE PLATINUM CARD, THEN THE NEXT ONE SAID I WILL PAY R50 FOR MY CHILD AND R250 FOR ME, ITS A HELL OF A LOT OF MONEY BUT I WENT IN ..WE ARE ALSO GIVEN A PHAMPHLET ABOUT THIS WHEN WE GET IN, IT READS CARDHOLDERS ARE CHARGE R50 PER CHILD THE SAME AS YOUR CONSULTANT SAID SO....THEN TODAY YOU BILL ME R250 X2( r500)..FOR WHAT? THIS CHILD IS 8 YEARD OLF AND ALL SHE HAD WAS A ****IN IN THERE AND DID ABSOLUTELY NOTHING ELSE..WHY ARE YOU RIPPING US OFF LIKE THAT???AND HOW COME YOUR OEN CONSULTANT ARE NOT CLUED UP EITHER AND GETS RUDE AND UGLY WHEN YOU ARE TELLING THEM WHATEVER THEY SAY MAKES NO SENSE..THE ONE WHO WAS FEEDING ME INCORRECT INFO SAID\ SLOW LOUNGE IS FREE AND YOU PAY R250