UH
Uvesh H
1 reviews | Active since Aug 2010
03 Aug 2020, 07:34
Incorrect FNB Credit Card Installment debited
I am extremely concerned how is FNB conducting business during this pandemic. I have my credit card for the last 4 years and FNB doesn't debit the minimum installment as i settle/pay extra pay the time. Over the last 2 months , i have noticed that they are still debiting me. Last month , I also lodged a complaint and had to get the funds reversed. To my surprise , i have seen the exact same thing this month.
Please can someone resolve this.
clearly *********.
Helpful (0)
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Replies (2)UH
Uvesh H's updateReviewer Update
03 Aug 2020, 07:36*** pay extra before the time
UH
Uvesh H's update03 Aug 2020, 07:36
Reviewer Update
*** pay extra before the time
UH
Uvesh H's updateReviewer Update
06 Aug 2020, 14:04good day
kindly note that this is not resolved.
i received a call from Natasha on Monday 03.08 , we discussed my concerns and was supposed to call me back asap. Received call from her 06.08 and to my surprise , what was discussed could not be recalled. Said i would receive a call from her in 10 minutes and now its hours later and still nothing.
FNB has to step up their customer services. Even on the FNB App chat , extremely unhelpful and *********** staff
kindly note that this is not resolved.
i received a call from Natasha on Monday 03.08 , we discussed my concerns and was supposed to call me back asap. Received call from her 06.08 and to my surprise , what was discussed could not be recalled. Said i would receive a call from her in 10 minutes and now its hours later and still nothing.
FNB has to step up their customer services. Even on the FNB App chat , extremely unhelpful and *********** staff
UH
Uvesh H's update06 Aug 2020, 14:04
Reviewer Update
good day
kindly note that this is not resolved.
i received a call from Natasha on Monday 03.08 , we discussed my concerns and was supposed to call me back asap. Received call from her 06.08 and to my surprise , what was discussed could not be recalled. Said i would receive a call from her in 10 minutes and now its hours later and still nothing.
FNB has to step up their customer services. Even on the FNB App chat , extremely unhelpful and *********** staff
kindly note that this is not resolved.
i received a call from Natasha on Monday 03.08 , we discussed my concerns and was supposed to call me back asap. Received call from her 06.08 and to my surprise , what was discussed could not be recalled. Said i would receive a call from her in 10 minutes and now its hours later and still nothing.
FNB has to step up their customer services. Even on the FNB App chat , extremely unhelpful and *********** staff