incorrect fee advertised

i received an email with annual pricing review effective from 1 july 2018 I will pay 0 bank fees if I maintain a min. balance of R5000.00 in my account. a to my surprise I found out that I must maintain a min. balance of R10000.00.When I phoned (10 april 2019 )the call center they said the email I received was incorrect and that everybody knows its R10000.00 And nothing I can do about it Well there is something I can do. Social media and then change to capitec Oh they did say that I must have a nice day.

thanks for your concern