TH
Tashiel H
1 reviews | Active since Feb 2018
08 Mar 2022, 07:46
incorrect eBucks allocated, nothing has been done
Incorrect eBucks allocation. Made an enquiry, nobody followed up and the enquiry was closed. Rep**** that no feedback was provided & this opened another enquiry. Got an SMS saying they tried calling but my phone never ring, when I called back, the automated answering service kept redirecting me to a link on my FNB app to view my eBucks balance. ***NF
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Tashiel H's updateReviewer Update
10 Mar 2022, 16:35Kindly provide me with a direct number to call back. Apparently I have missed a few calls from the ebucks team and the number they gave to call back on, puts me through an answering service who makes it impossible to get through to an agent. At the mention of the word ebucks, I am sent a link on my phone to view my balance and the call is ended.
TH
Tashiel H's update10 Mar 2022, 16:35
Reviewer Update
Kindly provide me with a direct number to call back. Apparently I have missed a few calls from the ebucks team and the number they gave to call back on, puts me through an answering service who makes it impossible to get through to an agent. At the mention of the word ebucks, I am sent a link on my phone to view my balance and the call is ended.