kH
keith H

1 reviews | Active since Jun 2010

24 Jun 2019, 14:05

Incorrect details updated

I recently went to FNB to update my residential address. I took proof with me with the exact correct address on it. However, when I received my bank statements, it’s completely the wrong address on it, so my personal things are now going someone else down the road. I’m not going back into a branch to fix it. I would appreciate it if someone can update it for me please.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jun 2019, 15:46
Official
Good day Keith, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number ***NF.

Regards,
Hello Peter Complaints Team

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