SG
Shanice G

1 reviews | Active since May 2016

17 Apr 2020, 03:42

Incorrect Debit Order

Truly disgusting. I've been having this problem of incorrect debit order with FNB for over a year now. I've sent forms that they have asked me to fill to CANCEL them off. Every single month that I get paid, I must call FNB to do a reversal. Every ****** time. All these accounts have an arrangement with my debt review company because I'M NO LONGER EMPLOYED. I'm collecting a measly UIF and you want to go and take that away? Today I call you people after 5 hours of trying and the lady tells me I'm sorry we can't do anything. IT'S MY MONEY. grocery money for my family to eat. How can you people be so selfish? So heartless? Month after month after month? And yet you still charge me for those unpaid debits? I need my money back FNB. I NEED IT NOW. I'm am already in the process process of also contacting the ombudsman as well as closing my account. I'm tired of this. I've had enough. This is getting more and more heartsore each and every month. What will I do? What will happen to my family? I pray Jesus intervenes and really give you all a wake up call.

My name is Sershan. My ID number is *** and my contact number is ***. I need a call before 10. Thank you.

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Replies (1)
SG
Shanice G's update17 Apr 2020, 12:06
Reviewer Update
I have since received no communication and I had clearly stated that I need a call from you BEFORE 10. Please call me on *** Now or I will call the ombudsman. I am not joking. I've been looking at your social media platform and I've seen people getting they money back. I want my problem sorted out TODAY