1 reviews | Active since Nov 2012
Incorrect Changes and No answers
<p>On my business account Iv been charged for using non FNB ATM's but I know for a fact that I used FNB ATM's then when I called them to find out they put me on hold for ages and then just put the phone down on me. Waisting my time and costing me money to find out why they were charging me for their mistakes.</p> <p> </p> <p>I suggest if you are a FNB client you check if they ever do this to you. They must make millions extra from this simple "mistake"</p> <p> </p> <p> </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)