RJ
Regan J

1 reviews | Active since Aug 2014

21 May 2015, 10:21

Incorrect card design

I app**** for a platinum credit card recently, there were some issues with documents, and overal credit card application which eventually got resolved this weekend. My card is on delivery today but seems to be a card design which I did not want \star burst". Now this may be an insignificant"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 May 2015, 12:14
Official
Hello rjolliffe,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 687542.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one) .