TM
Tiego M

1 reviews | Active since May 2011

22 May 2015, 10:02

INCORRECT BILLING AGAIN FOR SLOW LOUNGE

I'm beyond livid. Once again I've been incorrectly billed a second time for Slow Lounge visits. This is the second time this has happened and each time I complain It costs me money which they don't reimburse. Despite meeting the criteria I've lost money which Is meant for other items. I've had It with this Issue

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 May 2015, 10:16
Official
Hello tmalibe,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 688293.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)