BL
Bryce L
1 reviews | Active since May 2012
28 Jul 2015, 07:09
Incorrect billing
Hi there, I visited the Randburg commercial suite branch over a month ago to update my business and my personal accounts. My monthly fees on both accounts were suppose to be the fixed amounts, for example my personal account should have only been R100 but I see the consultant must have never changed anything or something wasn't done correctly because my monthly fee is R171.70 Please correct my accounts and refund me the money.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
28 Jul 2015, 09:10Hello brycelarge,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728850.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728850.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Jul 2015, 09:10
Official
Hello brycelarge,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728850.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728850.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)