SS
Stacey S
1 reviews | Active since May 2014
11 Mar 2019, 15:29
Incorrect bank balance
I had a balance of just a little over a R1000.00 on the 8th, transaction were made as follows: on 09 Mar 19 Cltx AJ Motors 60.00,CA 33 95.50, PHARMACY N 155.73,1 Spa 21.48,1 Spa 69.99,LIQUOR STOR 110.00, please from these deduction explain how i only have R180 left in my account, this cannot be my balance available, surely you dont deduct for bank charges this time of the month, should you deductions not be done month end/beginning of the month. Please explain what happened to the remainder of my money.
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FNB (First National Bank)'s replyOfficial
11 Mar 2019, 16:19Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply11 Mar 2019, 16:19
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
RegardsHello Peter Complaints Team*** (option one)