1 reviews | Active since Aug 2011
Incorrect bank account opened
I tried to upgrade my business account last week online, but it has incorrectly open another business account. I have submitted a request and spoke to an assistance last week to close this additional account - Platinum Business Account. However it has still not being closed. Appreicated urgernt assistance in this regard
Good Day Paklo ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Paklo ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***