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Prudence M
1 reviews | Active since Jun 2016
30 Jun 2016, 11:51
INCORRECT APPLICATION
<p>I am not happy with the service that I got from your loans department - Lifestyle , I app**** for a small loan but a huge amount of R74 000 rand was paid into my account. Please reverse the transaction urgenlty as i did not authorise that amount. I am battling to get through to someone who is able to resolve this matter.</p>
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FNB (First National Bank)'s replyOfficial
30 Jun 2016, 12:20Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 953448.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Best regards,
FNB (First National Bank)'s reply30 Jun 2016, 12:20
Official
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 953448.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Best regards,