Incorrect advise

I confirmed telephonically with your premier banking staff that no money transferred into my cheque account will be used as payment against my temporary loan. However every time I transfer money to my cheque accounct, the balance after transactions goes to the temporary loan agreement payback (I misplaced my new ct card pun therefore I transfer the moeny. This, and any money paid into your account before 31 days are thus allocated towards the temporary loan, although this is nowhere stated in your terms and conditions for temporary loans. <br> <br> [URL Removed]