1 reviews | Active since Jun 2017

07 Jun 2017, 14:27

Inconvinience

<p>this thing of FNB decreasing your limit without notifying you simply because you did a sim swap or changed phones its ******* . you can atleast call me and ask to confirm my details if you are worried about *****. this is ******* . you are inconviniencing us so bad . and the consultant i talked to at the cell phone banking region is so rude . </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2017, 15:26
Official

Good Day,

Thank you for taking my cal earlier.

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

I have logged a formal complaint on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)