MM
Musiiwa M

1 reviews | Active since Sept 2015

27 Oct 2015, 11:39

Inconvenience caused by lack of process knowledge

Evening of 11/09 I visited Topflo, I swpied R200 entrance fee ref Zakes investment. Before I left 12/09 I had to settle the R400 bill, according to the attendant it had declined \Topflo"";15/10/27 11:51;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;857874;688396;32;2;0;0;0;0;2;NULL;NULL;NULL;15/10/27 11:37;15/10/27 9:39;uif claim;;Jack;***;I have been going to the dept of labour Mamelodi since June 2015 for UIF claim,i am on maternity leave since August 2015 but have not yet received any payment.i went there on the 2nd of october to submit my payment form and was told that the is a problem with my submission i should come back on the 22nd of october so i kept calling them and last monday on the 19th i received a messages stating that payment fir my uif will be made in 7-10 day.yesterday 26 october i received another messages stating that request for payment form outstanding.i have spend so much going up and down and calling them every day.i started going there while i was still pregnant thursday my baby will be 3months but i have not received any payment yet.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;872673;871003;4;2;0;0;0;0;2;NULL;NULL;NULL;15/10/27 11:27;15/10/27 9:42;Avioding repair work;;Jacques;***;Orbit Air Conditioning installed a new air-con unit in our house, which started leaking after the third time used. After a few phone calls to Jacques he eventually came to fix the leak. 2 days later the same problem occurred, it leaks so bad that it drenched our couch underneath it. Now it has been 3 days of trying to make contact with him, but to no avail. He does read the whatsup messages send to him, but opts not to answer it.<br> <br> We paid R13 000 for a new air-con that is now constantly leaking, but on trying to get it repaired, the owner of the company avoids our calls.<br> <br> This is unacceptable! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;890564;810097;13;2;0;1;0;0;2;NULL;NULL;NULL;15/10/27 11:22;15/10/27 9:44;STOP TAKING CHANCES & GET YOUR ACT TOGETHER! ;;Randy;;My insurer advised me to take my vehicle to Renew-IT Edenvale after a bumper bash & I am beyond frustrated with the lack of service & professionalism. My car went in the first time;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;397755;706283;16;2;0;1;0;0;2;NULL;NULL;NULL;15/10/27 11:44;15/10/27 9:50;Neotel SUCKS;6,51E+12;Neotel;***;I had a ONE!! year contract with Neotel and due to their accounts bungling at Neotel and also being threatened with black listing I have decided to cancel. Now I get a call saying that I will be billed R1000 cancellation fee as I have a TWO year contract with them. Where the hell did that come from!!! You know what Neotel take your money and **** off out of my life for good, you can kiss my ass!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849397;864;6;2;0;0;0;0;2;NULL;NULL;NULL;15/10/27 11:50;15/10/27 9:52;shares dividends not yet paid to me ;C*** ;Stephina Matabane ;***;I was working for Netcare &amp;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;911092;33;1;2;0;1;0;0;2;NULL;NULL;NULL;15/10/27 11:30;15/10/27 9:53;OUT OF POCKET FOR R950 :( TO MY BANK ;8,91E+12;DebitCard Auth department ;***;There was a debit on my account which was unsuccessful as I immediately got an email from a supplier that tried to debit my account to say that my payment was declined and that I should make an alternative method for payment, just after receiving this email from the supplier I got a notification from the bank stating R950 RESERVED FOR the supplier. So I immediately phoned FNB and I got through a gentle man who assured me that the funds have not left my account and that within 7 days the funds would become available again for me as up to this day the funds are still reflecting on \current amount \"" yet not available for me to use. The gentleman asked me to complete a reversal request form 2 weeks ago which I did"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Oct 2015, 11:51
Official
Hello Glen2b,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Debit card dispute who will provide you with feedback.

The reference number is 798161.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)