1 reviews | Active since Jan 2016
Inconvenience
<p>Good day</p> <p>Visited FNB Benmore Gardens in Sandton yesterday morning at 11.30</p> <p>Only 1 teller available- and its month end.</p> <p>I waited 25 minutes before i walked out, there were 3 other clients that walked out as well. The customer in front had coins and notes, seemed quited a bit.</p> <p>I checked with the consultant outside and she informed they only have 1 teller</p> <p>Thats pathetic. I waisted my lunch hour and my time. I still have to go back today to pay an account. This is not only yesterday, i colleage of mine just complained about the same issue last week.</p> <p>This is a huge inconvenience</p> <p> </p> <p>Regards</p>
Good day Ms. zaniemotan
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. zaniemotan
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***