1 reviews | Active since Sept 2017
Incontact terms
I have a current In Contact Top Up sim with FNB that I was told I can cansell at any time before I took out the sim. Now with my finance turning a bit tight I have decided to cansell it just to hear now that i need to give 30 days notice and that they will still be deducting the last R107 at month end. I pay for a service that I will no longer have or want. This is not good at all, you will be *****ing from me if you deduct this money but not giving me the Pre Paid data for it. This is my notice month.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)