JB
Johan B

1 reviews | Active since Feb 2013

15 Oct 2018, 14:40

Incontact

My in-contact sms's stopped coming through it is only emails. This started about a month ago. I have send numerous emails and messages but have received 0 response. I am unable to change this using online banking as the button is not available and if you do click on it, it logs you out.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Oct 2018, 15:05
Official

Good Day Johan

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***