MN
Mduduzi N

1 reviews | Active since Sept 2019

02 Jul 2020, 08:28

Inconsistent services

I used to be able to reverse a debit via an app via chat, now I've been sent from pillar to post, all of the sudden now fnb doesn't reverse debit orders

0
Replies (2)
MN
Mduduzi N's update02 Jul 2020, 09:36
Reviewer Update
IVR is rude and wasted all of airtime, not everyone have contract phone some of us still use prepaid airtime, my R 90 airtime gone, no assistance
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jul 2020, 10:08
Official
Good Day Mduduzi
  
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.

Ref : ***F Regards,Hello Peter TeamTel number: ***

Best regards,