Incomplete Policy

<p>I recently enquired into getting a life policy with FNB on their site and one of their consultants called me back to assist however when I needed to supply the information of my beneficiaries I did not have their I.D numbers available at the time, I asked the consultant to call me back in the moring to complete the sale as I would have all relevant info then. I was advised that he would give me a number to call thereafter and i told him i was not comfortable with that as I would like one person to take care of everything at once and again asked if he could call me back in the morning he advised that he would but he needed to complete the sale on that day. To this day I have not received even an sms or call regarding my policy as advised by the consultant, my beneficiaries have not been updated and it is a week later!!!!!!!!! Is this how loyal clients are treated????? we are only good for a sale and the actual reason for us taking the policy I am cmpletely disgusted by the professionalism of the consultants working for FNB, this transaction has not been done according to FAIS regulations and I will be taking this further and I will be cancelling anyother policies & accounts I have with them.</p>