MM
Matilda M

1 reviews | Active since Apr 2017

07 Jun 2017, 11:58

INCOMPITENT service

<p>I've been wait to be attended to for over 45min and people that came in after me they tickets were called in first. Disapointing service. Plus there was no one at the ticket machine to print out a ticket for me I had to print my own ticket poor service indeed</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2017, 12:09
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)