JA
JEFFREY A

1 reviews | Active since May 2015

25 May 2015, 12:37

INCOMPITENT

App**** for account over the telephone was approved for a overdraft and credit card sent all document thru was phoned later and was told to send document thru again the amount on the overdraft is different as the first application told them about the credit card also no overdraft and no credit card

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 May 2015, 14:24
Official
Hello agnewjh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 689584.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)