Incompitant

<p>The claim they the best and can assist you 24/7 on the phone.</p> <p> </p> <p>I've been holding 30min to obtain a settlement letter. When I do get hold of them and they ask all the security questions and find that I changed work and cell phone number this is a problem and they can't assist me to email me a final settlement letter so that I can go and pay the account in full.</p> <p> </p> <p>How diffucult is it to sent a letter so that you can get your money.</p> <p> </p> <p>Stupid people.</p>