1 reviews | Active since Mar 2009
*********** workers
In February I was offered to open a Premier Account, it looks good so I did. I deposited some money into the Savings account as well as the cheque account. I needed to submit 3 months bank statements for the OD (told them I don't need it but was told it's better to have one just in case) and also for the credit card. Since then I have endless trouble and nobody is taking responsibility in helping. Every time I'm told to send bank statements, now I don't recall how many times I have sent these statements to ********** ********** and ********** Received a SMS to call ********** 210, tried and I hold on forever, so I cancel the call not to enrich Telkom and Vodacom. My last email I notified whoever that if nothing happens I will close all my account with FNB that I have opened. no response, oh I was requested to send bank statements again and I won't as I will close my accounts and remain with ABSA.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
