TM
Tubi M

1 reviews | Active since Jan 2019

06 Feb 2019, 13:52

*********** Wassim, ***

Bad services and *********** staff. I was on hold for 15 minutes Wassim picked up the call asked me the details of the debit order and amount I wanted to cancel another 15 minutes later I'm still on hold listening to the terrible music that gives headaches. Always a struggle to get assistance over the phone with fnb. Our money and high service fees just bad service overall NO ASSISTANCE 30 MINUTES LATER

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2019, 15:03
Official
Good Day Tubi Malinga  Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***