GC
Gerrit C

1 reviews | Active since Feb 2014

12 Feb 2015, 09:46

*********** system and consultants

I have been trying to activate my FNB Business Banking account since the end of December. I have spoken to numerous consultants, which never call you back, don't confirm receipt of documents, are rude and unaccountable. Not even RB Jacobs on their facebook site could assist.<br> <br> I am now stuck, waiting for FNB to get their act together. I wonder why their system is this sucky!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Feb 2015, 09:56
Official
Hello gcme5000,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 619152.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)