*********** Staff, Useless System

I especially opened a Gold Cheque Account on 21st July as this is an FNB product that would qualify me to travel as a fellow passenger with a colleague who is able to book Emirates tickets with a 40% discount through eBucks. My colleague has been unable to book the flights for the past week and a half as the OBE does not validate my ID Number as having an account with FNB. I called FNB but they passed me to eBucks. Yesterday I called eBucks and relayed the story but I was passed over to eBucks Travel. I had to relay the story to eBucks Travel and they told me it's not their problem, took my details and said someone would call me. I never received a call. I called eBucks back and relayed the story for a third time to Nishalia who informed me that \Technical"would call me during the course of the day. I never received a call. I called again this morning and relayed the story to Bongi who literally ran around for me trying to sort this out but now I've been passed back to eBucks Travel! <br> The flights needed to be booked by today! <br> Why can't this be resolved? What could possibly be so difficult that the team at eBucks cannot work together to resolve this?<br> <br> Absolute incompetence! """