*********** staff

Im trying to reverse a debit order and have called the call center almost 60 times since Saturday I have been told to use my app or do it online...which i cant do cos the debity order is more than R200. I have been different reason why this cant be done ..The latest is due to COVID 19.. Can someone please contact me urgently of *** This is so frustrating and the incompetence with FNB staff is disgusting