1 reviews | Active since Nov 2016

25 Jul 2019, 13:48

*********** staff

Worst ever customer service and support. Very unreliable consultants and very quick to pass the queries to some other department with promises to call you back before 24 hrs which never happens. Actually everyone from senior to junior very *********** and always have an excuse like "well have to call you back" which never happens

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2019, 09:44
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is ***

Regards 

 Complaints Resolution 
Hello Peter Complaints          
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