1 reviews | Active since Jul 2013
*********** staff
<p>FNB opened two profiles for me when opening my account. They tried to rectify it but then deleted all the important documents (proof of address, ID, etc) Then they went and froze my accounts without warning because of THEIR INCOMPETENCE!!!!! I was inconcenienced and had to go back to the bank, stand in then cue again for how long because of their incompetence. PLEASE TRAIN YOUR STAFF!!!</p>
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Thank you for making contact with us.
This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via the contact details provided below?
Your reference number is: ***
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)