*********** staff

Good day

I am not happy the way I was assisted by the Down town Fnb branch Emalahleni on 21/06/2018, I went there to close my business account for the company that I have already sold to avoid paying bank charges on the account.

Was told that I need to pay a certain money of which I paid, they did whatever they were doing on their system and told me that I will get a call that the bank account has been closed.

The next day(22/06/2018) received a call telling me that I must go to where I open the account to close it, Why did they not tell me by the time was enquiring/ entering the branch to go to where the account was opened?

To me they sounded *********** staff by not either helping me or advise with the right information of first time,