*********** staff

I'm so disappointed and agitated by the incompetency I got with your branch at Southdale of how they handled my issue of which they created. ..firstly I've been saving money with a stop order for years now...then last month(30th March 2018) I withdrew the money from another bank and deposited in to my primary account, which is FNB ...to my suprise they froze my account without informing me and had financial obligations I had to take of which money never made it to their account . I then called to find out what's happening, nobody gave me a straight answer, I made effort and went into the branch in Southdale . ..their good for nothing stuff gave me a lame story about a number of ********** activities that happened lately so they just want to do some validition...about the origin of the money. .."it will be sorted within 48hrs" which turned into 4 weeks and still no clear answer. ..they requested affidavit and a letter from the sister bank I've been saving money from and statements of course which I provided within no time...and mind you I'm the one that keeps calling them about feedback and to this day I don't know why my money is frozen. I'm disgusted and especially without a valid reason I get such treatment for what so called "private " client...please sort the ****pie, nonsense, mediocre, useless, BS issue or I'm taking this further and will sue your sorry backsides. ..real ********* are roaming in and out of your buildings yet you gonna make an issue about few thousands. .. Start by sorting unauthorised debit that go off every month on people's accounts Call me soonest or you gonna find out what I'm made off. ..I'm tired of being played by your lazy staff...