1 reviews | Active since Jan 2016
*********** Staff
<p>On the 16 April i went into the bank @ Vallmall in Vdbp, to ask for ***istance for 2 debit orders to be written back into my account. I filled in forms and was told that someone from FNB will call me within 48 hours, today is the 10th May and nobody has phoned me, and my money is still not back into my account. I am furious!!! I have phoned many times just to hear, oh i will put you trough to someone who cannot help me. Today i was holding the line for more than 30 min. I'm sick of FNB... and their staff has no idea what their doing</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 921416.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 921416.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)