RS
Rene S
1 reviews | Active since Dec 2014
04 Dec 2015, 10:15
*********** staff
I have been calling everyday for the past 3 days holding for no less than 20 minutes have you !! its over R120.00 worth of airtime but all i get is please hold .. i ask questions about whats happening in my account and i must hold while you eat my airtime. I cant even get hold of a team leader i will be closing my account and move to another bank im so disappointed
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FNB (First National Bank)'s replyOfficial
04 Dec 2015, 11:21Hello McRiri,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827192.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827192.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Dec 2015, 11:21
Official
Hello McRiri,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827192.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827192.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)