NM
NIRESH M

1 reviews | Active since Sept 2015

21 Dec 2015, 12:17

*********** service

I went to chatsworth FNB to collect my business visa cards , after waiting about 20 minute sin the line the lady at collections changed the pins on my card , she did seem confused but , after that taking a while I tried to use my card and to my astonishment the pin was still not activated or changed !!! does incompetence get any worse than that , I always seem to have a problem at the FNB in chatsworth !!!!! i am a buisiness man and the last thing i want is to waste my time in ques only to find out nothing was done in the first place !!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Dec 2015, 12:53
Official
Hello super1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 835956.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)