*********** service

We went to the bank to open a church account and had all the necessary documents with funds up to R1 000. A lady called Julia told us we couldn't open the account because they don't cater to churches that are NPOs. We were told we need R10 000 every month to go into the account. And that we can only open a business account that will generate R10 000 coming in to it every month. Another consultant (lerato nkadimeng) that helped us at first, that was totally rude and dismissive in her *********** nature said we didn't have some more church registrations and letters from the Pastor of which the managers after 3 hours told us we didn't need all those things.

The church is fully registered and still the information that they told us didn't make sense at all. Service was poor and all the consultants told us didn't things and no information that they gave us was consistent.

What the manager (Lauren ) and the consultants said were different . I'm really disappointed with the consultants at the benoni branch in Plaza.

Provide better training or hire people who know their job.