*********** Premier Bankers

<p>I am bitterly dissapointed in FNB. "How can we help you?" Well CLEARLY you CAN'T!!!</p> <p>It's 2 weeks and almost 4 hrs on the phone and I am still no closer to a resolution.</p> <p>The call centre agents are untrained, unprofessional and almost no one keeps a promise to get back to you.</p> <p>How is it possible that I can get different answers to the same question depending on who I speak to!?! Pathetic.</p> <p>How is it possible that a top bank can have problems with the same system from Thursday through Monday? Or is that just an easy and convenient excuse?</p> <p>You people are wasting my time, costing me money and not addressing my issues!</p> <p>Clearly the platinum card is only a money making scheme cause I don't see any benefit in it for me.</p> <p>Sort your **** out!</p>