HM
Henk M
1 reviews | Active since Jan 2014
23 Sept 2015, 11:07
*********** people working with homeloan Applicati
3 weeks ago my girlfriend and i signed an offer to purchase a house. we sent through all the information they asked us for. Last week they still declined our application because according to them we can't afford the house. They had everything wrong from gross income to our expenses a month. This week they still haven't got it right and that is messing up everything/ FNB is my own bank and they are not helping me as they always claim. I have one week left on the deal then I loose it. FNB is not willing to help anyone according to me because they can't even get their information right. And they are not responding to what I am telling them
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
23 Sept 2015, 13:44Hello henk777,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 765456.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 765456.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Sept 2015, 13:44
Official
Hello henk777,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 765456.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 765456.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
