CB
Christoff Benade'
1 reviews | Active since Jul 2019
25 Sept 2019, 12:10
*********** Merchant Services
Still sitting with no speedpoint devices to use since Saturday due to signal loss. Peak season and cannot sort out this issue. Received a speed point device from another bank to use within 24hours. Very *********** service from all departments. No feedback on why this is happening, no back uo devices provided, just absolute nothing from Fnb. Useless
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Replies (1)
FNB (First National Bank)'s replyOfficial
25 Sept 2019, 13:57Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply25 Sept 2019, 13:57
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***