*********** logistics

I placed a order online with FNB. And I was told by Digital Planet that it would be delivered on or before the 26th of March 2021. When I raised it with Digital Planet on the afternoon of the 26th they were not able to give me any answers by that it just needs to be dispatched from the warehouse. Yesterday being the 29tth of March 2021, I decided to go to hellopeter with Digital Plant. I final got a response from them at 12:33 saying that it would still be delived on the 29th of March 2021. At around 4pm on the 29th of March I got a reply again stating that Fnb still had to reliest the stock to Digital Planet warehouse before they can ship it to me. Now I would like to find out who is BS'ing who. As this is not good practice towards your clients. I want this matter resolved by 12pm today. And I would like to know what steps are going to be taken so that this does not happen to other clients of FNB. As I have seen on hellopeter there are alot of complaints concerning the same type of service from FNB and Digital Planet. Maybe I should setup a meeting with FNB top managment and with the top managment of Digital Planet to reslove this matter, so that it does not have to happen to other clients. If the fault is with Digital Planet, then I would recommend that Fnb reviews the contract with Digital Planet and for FNB to find another company to hand their logistics. And do I have to start paying for something that I have not yet received come the eend of April 2021?