AB
Ashleigh B

1 reviews | Active since Jul 2019

01 Jul 2019, 14:09

*********** IS AN UNDERSTATEMENT

OMG YOU GUYS ARE PATHETIC AND THATS ME BEING KIND. I LITERALLY CANNOT CALL YOU AS I DON'T HAVE A CHIP AND PIN CARD AND ALL YOU DO IS TRANSFER ME SO IT REQUIRES THAT INFORMATION. I HAVE HONESTLY NEVER EXPERIENCED THIS LEVEL OF INCOMPETENCE IN MY LIFE.

PLEASE CAN SOMEONE LOOK AT MY PREVIOUS COMPLAINT AND FROM THE RIGHT DEPARTMENT JUST PHONE ME. IT IS NOT ROCKET SCIENCE.

YOU ARE VERY QUICK TO TAKE MY MONEY BUT BEYOND USELESS AT FIXING OR RESOLVING ANY COMPLAINTS. NO WONDER YOU HAVE SUCH A LOW RATING ON HELLOPETER.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2019, 16:26
Official
Good day Ashleigh Boome, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

We have reviewed your previous complaint and noted that FNB Premier Banking had been in contact with you. As per the comments the matter is being investigated and feedback will be provided. 

Regards, 

Hello Peter Complaint Team

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