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Dhaven N

1 reviews | Active since Oct 2009

18 Sept 2017, 08:51

*********** IN RESOLUTIONS

Ref Number: ********** NF I have emailed your team regarding the incorrect listing of me under debt review, to date you guys have not bothered to respond. Kindly let me know if I should take my business elsewhere for your *********** staff handling queries. It is also pathetic that a query that affects my credit profile is being ignored

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Sept 2017, 09:34
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)

DN
Dhaven N's update20 Sept 2017, 14:53
Reviewer Update
So how long more for your *********** team to fix my stuff up. If your CEO don't know what the **** is happening, how is anyone of his staff is going to be able to assist me? It is really irritating that I am banking with you guys for over 20 years to mess up my life by incorrect actions taken by whoever the **** it was that did that. Understand my frustration as you guys are making me go around in circles with no resolution.
DN
Dhaven N's update21 Sept 2017, 10:06
Reviewer Update
I am now happy with the outcome provided by Tebogo Phala, she has displayed professionalism compares to the *********** people who responded to me not knowing my situation.