*********** harassment

I wish to make a complaint against FNB. Specifically against their online ***** department particularly their Cheque and Debit card department. I was the victim of a **** and due to the incompetence firstly by the initial woman who took down my details when I reported the case and due to the incredibly long turn around time in finalizing my case by the Cheque and Debit card department I have accrued more fees etc on my debts. To add further problems is the almost constant harassment by their debt collection team in which I receive multiple calls a day in which I answer only to find the callers hang up as soon as I answer. I have no problem been called for debt collection however this is extremely poor service when all answered calls are cut. I have found in my experience FNB to be totally *********** especially during this lockdown period where people are struggling... I am utterly appalled !